Terms & Conditions


We offer specially designed treatments for expectant mothers. Please note that some of our Spa experiences may be unsuitable during pregnancy and we do not offer any treatments during the first trimester.

Double Treatment Room

Our double treatment room is ideal for couples or friends to share their treatment time together. Please request this service on booking if required, an upgrade charge will be applied.

Spa Treatments

We ask you to arrive at least 15 minutes prior to your treatment time. As a courtesy to all our guests we do operate a prompt appointment schedule so late arrival may mean that your treatment time is reduced. All treatment times quoted include treatment, preparation and consultation.

Age Requirements

The minimum age requirement to have spa treatments or participate in Spa Days and Experiences is 16. Restrictions apply for 16 and 17 year olds and will need approval/accompaniment of guardian.

Booking & Cancellation Policy

All prices are per person. Please book in advance to avoid disappointment. Reservations must be paid in full at time of booking. We require 7 days notice of cancellation for Spa days and Spa experiences and 24hrs for treatments after which a 100% charge will be made.

Service charge

Please kindly notice that 12.5% service charge will be applied to all treatments.

Medical Questions

Regular Spa use can be extremely beneficial to your health but it is important that you highlight any health conditions, allergies, medication or injuries that may affect your choice of Spa treatment or exercise options when making your reservation. You will be asked on arrival to complete a questionnaire on your health and lifestyle so that we can give you the best and safest possible experience. If you are looking to book any oncology treatments please make us aware prior to your arrival so that we can ensure the best comfort and service for you with the most suitable therapist.